The future of Cx communication is in customers’ hands
Businesses traditionally have dictated when and how customers could communicate with them. Designated service hours were set, and only specific methods were available for customers to contact businesses. Initially, that meant in-person visits, telephone calls and, as technology expanded, email took hold. As technology continued to evolve with texting, messaging apps and chatbots available 24/7, […]
TechPoint launches VCI Marketplace
TechPoint’s Senior Relationship Manager Roger Shuman is about to get a whole lot busier, and that’s a good thing for Indiana startup companies. Shuman, who leads most of TechPoint’s investor-startup connection activities, has been tasked with implementing a new, free service called the Indiana VCI Marketplace. It’s designed to increase use of the state’s Venture […]
Matt Tyner | Wunderkind: The Rise of RaaS (Revenue-as-a-Service)
Today we talk to Matt Tyner, Vice-President of People Operations and GM at Wunderkind. Wunderkind helps ecommerce marketers create one-to-one customer experiences at scale through all the channels they own. In this episode, we talk about Matt’s journey into tech, how the company has evolved since its start, and what’s on the horizon for Wunderkind. […]
Julia Regan | RxLightning: Specialty Drug Enrollment at Lightning Speed
We talk to Julia Regan, CEO and founder of RxLightning. RxLightning is disrupting the healthcare industry by accelerating the enrollment process for specialty prescriptions. In this episode, we will talk about Julia’s motivation behind founding RxLightning, the opportunity they found in specialty enrollment, and her journey to becoming a tech leader. Jordan Isaacs Julia, it […]
The Impact of M&A Activity on the Indiana Tech Ecosystem
Hoosier companies are now more often the acquirer than the aquiree TechPoint regularly tracks and reports on investments and M&A (mergers and acquisition) activity in the Indiana tech ecosystem within our Quarterly VC reports, including the most recent report. Sometimes, however, it’s good to step back and focus on what is happening over multiple years. […]