Rose-Hulman Ventures, Indiana’s Best-kept Innovator’s Secret, Turns 20
Getting a new product to market involves several steps, including design, prototyping and development, and conquering these phases takes a combination of expertise, experience and a flare for original thinking. Fortunately, there’s an organization right here in Indiana that has aided hundreds of companies taking those steps for the past 20 years, and it is […]
Genesys won’t let the pursuit of technology get in the way of common sense
Customer service at its purest, most basic form is a one-to-one and face-to-face conversation at the point of service. That’s the measure of the entire experience, and it’s easy to understand how it went. The farther away you get from the customer, however, the more difficult it is to even have a conversation, let alone […]
3 Questions: The Impact of Proven Security on Your Bottom Line
Information security is all the 21st-century rage, and as the bad actors continue to get more adept at cybercrime, its importance increases. If your product or service is hosted in the cloud, it’s critical to understand what security is, why you’re hearing more about it from your customers, and how to leverage it offensively. What […]
Taking Off: Republic Airways builds on global reputation for innovation
It’s no secret to Hoosiers in Central Indiana that Republic Airways is a major innovator in the state’s tech sector and beyond our borders. The regional airline employs more than 6,000 people, operates flights for three major U.S. carriers from the nation’s best airport, and is the 2020 “Best of Tech” Mira Award winner for […]