Meet Alex Schrameyer, Technical Team Lead at Genesys

Alex's father worked in the tech industry, so he was exposed to emerging technologies and the support field from an early age. He started his career as a PC Technician before moving into technical support.

Rose-Hulman connects youths with summer computer coding experience

Nearly 50 students participated in a Connecting with Code summer computing education experience from June 5 to June 10 at Rose-Hulman Institute of Technology in Terre Haute, Ind., as part of the national code.org program. This is the first year for the program. Groups of elementary school and middle school students learned the basic concepts […]

Here’s how Emplify helped give employees at Arbor Homes a voice

(And 4 tips for getting feedback from your team) When it comes to employee engagement, a “one size fits all” approach is rarely effective. For example, distributed workers communicate differently than desk workers—in fact, 83% of non-desk employees don’t even have access to company email. With a workforce that’s more mobile than ever, how can […]