The future of Cx communication is in customers’ hands
Businesses traditionally have dictated when and how customers could communicate with them. Designated service hours were set, and only specific methods were available for customers to contact businesses. Initially, that meant in-person visits, telephone calls and, as technology expanded, email took hold. As technology continued to evolve with texting, messaging apps and chatbots available 24/7, […]
September VC Collaboration Events a Big Win for Indiana Tech
Collaboration is one of Indiana’s super powers, and it was on full display this year for the return of in-person investor meetings hosted by TechPoint with assistance from Venture Club of Indiana and the Next Level Fund. By coming together with our similar missions and events over three days in September, we created a larger […]
Startups tap unique tech internship program to speed, advance growth
Being proactive and thinking long term for talent needs is a crucial strategy for today’s tech leaders, and programs like TechPoint’s Xtern program are proving value by addressing talent needs for companies large and small. Recruitment is already underway for the internship program’s 10th summer. We spoke with three first-time employers from the Xtern class of […]